You may have noticed by now that most D-Link products have a ‘Reset button’ somewhere on the device but what exactly does it do and when should you use it?
The Reset button is usually located on the back of your device but can be found on the bottom in some cases. You should see this button on our routers, Wi-Fi cameras, PowerLine units and even on some of our network attached storage devices. To press this button we recommend taking a paperclip, bending it to become a perfect reset button wand and keeping it handy (because paperclips don’t grow on trees).
But don’t go pressing that button just because it’s fun, since it will reset your device to factory default, meaning any configuration you may have done to the device (setting up the wireless network on your router or scheduling motion detection and automatic alerts on your camera) will be erased.
So when should you press the Reset button?
We suggest only pressing the Reset button if you wish to clear your device of all configurations (intentionally) or if you cannot recover your network password (in the case of routers) and have attempted all other methods of troubleshooting.
What is the proper way to reset your device?
With the device plugged in and powered on (Power LED on most devices should be lit green), use your paperclip Reset button wand/stick/pokey-thing to press and hold the Reset button for approx. 10 seconds. Release the Reset button and the device will automatically reboot itself; give it some time, about a minute, maybe grab a pop while you wait. Your device has now been reset to factory default, meaning you will need to log in to the device using the default settings, which can be found on the bottom/back of the device, in the manual or online. For more information on resetting your specific device and additional steps you may need to take for your connected devices (in the case of a router reset), please visit support.dlink.com.