Firmware is something most people don’t even think of when it comes to troubleshooting their device but in many cases updated firmware is released in order to resolve known issues, and sometimes to add new features to a device. Keeping your D-Link devices up-to-date is the best way to ensure you are using your device to its maximum capacity.
Do you know what version firmware is running on your device? If you just got it, you can look at the label on the bottom of the box, near the Serial Number barcode. It should say something like F/W Ver.: 1.00. Another way to check your current firmware version is to log into your device and in the top right hand of the screen, you should see ‘Firmware Version 1.00’ (or whatever version).
So how do you find out if there’s a new firmware version available? The easiest way to check is to go to support.dlink.com, type in the model number of your device (ie. DIR-860L, DCS-942L, DNS-320L, etc), select your device and a menu should appear with Downloads, FAQs and Videos. From the ‘Downloads’ menu, usually the first thing listed is Firmware (which will show the most recent). You can click on the drop down menu to see how many versions have been released since the version you currently have. You can also click on Release Notes to see what the firmware was released for (fixing issue or adding new feature or both).
So let’s say you’ve discovered that your device does have a new version firmware available, how do you upgrade your device?
- Make sure you are hardwired to the same network as the device you are looking to upgrade is.
- Download the firmware from the support.dlink.com and save to your local hard drive.
*Note: some older devices may require you to upgrade multiple firmware versions sequentially (if you are behind in more than 2 versions). Check the firmware release notes to see if your device is one of them.
- Open a web browser and log into your device by typing the default IP address in your address bar (you may have already done this to check the current firmware on your device). You can find the default IP address of your device in the user manual (also available for download on support.dlink.com). Log in using the account information you set when you first configured the device, or the admin login.
- On the top main menu select ‘TOOLS’ or ‘MAINTENANCE’ (depending on the model of your device) and then select ‘FIRMWARE’ or ‘FIRMWARE UPGRADE’ from the left-hand menu.
- Scroll down to the ‘FIRMWARE UPGRADE’ section and click Browse or Choose File to select the file you downloaded from the support site.
- Click on the Upload button.
- Once you confirm that yes, you want to upgrade the firmware, the uploading process will begin.
*Note: the process can sometimes take up to 5 minutes, do not turn off or restart your device during this time.
- Once complete, you will be taken back to the login page and if the upgrade was successful, you should see the new firmware version listed on the top right side of the screen.
Congratulations! You have successfully upgraded the firmware on your device and can now enjoy it to its fullest potential! Be sure to check out the How-To section for more tips and tricks for your home network.